Last Updated: October 13, 2026

This Privacy Policy describes how Let’s Clean It, operating under the LETSCLEANIT brand (“LETSCLEANIT,” “we,” “us,” or “our”), collects, uses, discloses, and protects personal information when you visit or use letscleanit.uk, make a purchase, contact us, or otherwise interact with our website and services.

LETSCLEANIT is a brand operated by Let’s Clean It, and letscleanit.uk is an online store providing bathroom cleaning tools and related household cleaning products.

Please read this Privacy Policy carefully. By using our website or providing personal information to us, you acknowledge the practices described in this policy.

1. Personal Information We Collect

“Personal information” means information that identifies you or can reasonably be linked to you. Depending on how you interact with our website, we may collect the following categories of information.

Contact Information

This may include:

Name;
Email address;
Telephone number;
Billing address; and
Shipping address.

Order and Transaction Information

This may include:

Products viewed or purchased;
Shopping cart activity;
Order history;
Return and refund requests;
Shipping and delivery information; and
Transaction details.

Payment Information

When you make a purchase, payment information is processed by authorized payment service providers.

Depending on the payment method used, this may include payment account details, transaction information, payment status, and payment confirmation.

LETSCLEANIT does not directly collect or store complete payment card information or PayPal account credentials.

Account Information

If account functionality is available, we may collect information such as:

Username;
Account preferences;
Saved addresses; and
Other account-related settings.

You are responsible for keeping your account information confidential.

Communications With Us

When you contact our customer service team, we may collect:

Your contact information;
Order number;
The content of your message; and
Any information or documents you voluntarily provide.

Device and Usage Information

When you visit our website, certain information may be collected automatically, including:

IP address;
Browser type;
Device type;
Operating system;
Pages viewed;
Date and time of visits; and
Information about how you interact with our website.

2. How We Collect Personal Information

We may collect personal information from the following sources:

Directly From You

For example, when you:

Place an order;
Create an account;
Contact customer service;
Request a return or refund;
Subscribe to marketing communications; or
Provide information through our website.

Automatically

Certain information may be collected automatically through cookies and similar technologies when you browse or interact with our website.

From Service Providers

We may receive information from companies that help us operate our business, including:

Payment processors;
Shipping and fulfillment providers;
Website hosting providers;
Analytics providers; and
Customer support providers.

3. How We Use Your Personal Information

We may use personal information for the following purposes:

Providing Products and Services

We may use your information to:

Process and confirm orders;
Process payments;
Arrange shipping and delivery;
Provide order tracking information;
Handle returns and refunds;
Provide customer support.

Communicating With You

We may use your contact information to:

Send order confirmations;
Provide shipping updates;
Respond to customer inquiries;
Communicate about returns or refunds; and
Send important service-related notices.

Improving Our Website

We may use website usage information to:

Improve website performance;
Improve navigation and functionality;
Identify technical issues; and
Enhance customer experience.

Security and Fraud Prevention

We may process information to:

Detect suspicious transactions;
Prevent unauthorized activity;
Protect website security; and
Protect our customers and business.

Marketing Communications

Where permitted by applicable law, we may use your information to provide product updates, promotions, and marketing communications.

You may unsubscribe from promotional emails at any time through the unsubscribe option provided in those communications.

4. How We Disclose Personal Information

We may disclose personal information when reasonably necessary to operate our business and provide our services.

These parties may include:

Service Providers

Including companies that assist with:

Payment processing;
Order fulfillment;
Shipping;
Website hosting;
Analytics;
Customer service; and
Fraud prevention.

Legal Requirements

We may disclose information when necessary to:

Comply with applicable laws;
Respond to lawful requests;
Protect our legal rights;
Resolve disputes; or
Prevent fraud or unlawful activity.

5. Cookies and Similar Technologies

Our website may use cookies and similar technologies to:

Operate website features;
Remember preferences;
Understand website usage; and
Support analytics and advertising activities.

You may control cookies through your browser settings.

6. Third-Party Websites and Links

Our website may contain links to third-party websites or services.

LETSCLEANIT is not responsible for the privacy practices, security, or content of independent third-party websites.

We encourage you to review their privacy policies before providing personal information.

7. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no online transmission or storage system can be guaranteed to be completely secure.

8. Data Retention

We retain personal information only as long as reasonably necessary for purposes including:

Completing orders;
Providing customer support;
Maintaining business records;
Meeting legal obligations;
Resolving disputes.

9. Your Privacy Rights

Depending on applicable laws, you may have rights regarding your personal information, including:

Accessing your personal information;
Requesting correction of inaccurate information;
Requesting deletion of certain information;
Opting out of marketing communications.

10. Exercising Your Privacy Rights

To submit a privacy-related request, please contact us:

Email: [email protected]

We may request information to verify your identity before completing certain requests.

11. Children’s Privacy

Our website and services are not directed to children under the age of 13.

We do not knowingly collect personal information from children in violation of applicable laws.

12. Changes To This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, website functionality, or legal requirements.

When updates are made, the revised policy will be posted on this page with an updated date.

13. Complaints

If you have questions or concerns about how we handle your personal information, please contact us.

Depending on your location and applicable laws, you may also have the right to contact an appropriate privacy authority.

14. Contact Us

LETSCLEANIT
Let’s Clean It

Email: [email protected]
Phone: +44 7384 190679

Business Address:
Southampton, Hampshire
United Kingdom

Customer Service Hours:
Monday–Friday, 9:00 AM–6:00 PM EST