Terms of Service

Last Updated: October 13, 2026

OVERVIEW

Welcome to LETSCLEANIT.

These Terms of Service govern your access to and use of letscleanit.uk, including the information, content, features, products, and services available through our website.

LETSCLEANIT is a brand operated by Let’s Clean It, and letscleanit.uk is an online store providing bathroom cleaning tools and related household cleaning products.

Throughout these Terms, the terms “LETSCLEANIT,” “we,” “us,” and “our” refer to Let’s Clean It operating under the LETSCLEANIT brand.

Please read these Terms carefully before using our website or purchasing our products. By accessing our website, placing an order, or otherwise using our services, you agree to be bound by these Terms and our applicable policies, including our Privacy Policy, Shipping Policy, and Return & Refund Policy.

If you do not agree with these Terms, please do not use our website or services.


SECTION 1 – ELIGIBILITY AND ACCOUNT INFORMATION

By using this website, you represent that you are at least the age of majority in your state or jurisdiction of residence or that you are using the website under the supervision of a parent or legal guardian where required.

When placing an order or creating an account, you agree to provide accurate, current, and complete information, including your contact, billing, and shipping details.

You are responsible for maintaining the confidentiality of your account information and any activities conducted through your account.


SECTION 2 – OUR PRODUCTS

LETSCLEANIT offers bathroom cleaning tools and related household cleaning products designed for everyday cleaning tasks.

We make reasonable efforts to display product descriptions, specifications, dimensions, colors, and images accurately. However, product appearance and colors may vary slightly depending on your device, screen settings, lighting conditions, and manufacturing variations.

Product descriptions, availability, prices, and specifications may be updated from time to time without prior notice.

We reserve the right to discontinue products, limit quantities, or restrict sales where reasonably necessary.


SECTION 3 – ORDERS AND ORDER ACCEPTANCE

Submitting an order through our website constitutes an offer to purchase the selected products.

An order is considered accepted after payment has been successfully processed and we confirm the order.

We reserve the right to decline or cancel an order where reasonably necessary, including:

  • Incorrect pricing or product information;
  • Payment authorization issues;
  • Suspected fraudulent or unauthorized activity;
  • Product unavailability; or
  • Incorrect or incomplete order information.

If an order is canceled after payment has been processed, an appropriate refund will be issued to the original payment method.

Please review your order carefully before submitting it. Once an order enters processing or has been shipped, we may not be able to modify or cancel it.


SECTION 4 – PRICES AND PAYMENT

All prices displayed on letscleanit.uk are listed in the currency shown during checkout.

Prices, promotions, and discounts may change without prior notice.

The price charged for an order will be the price displayed and confirmed at the time the order is placed.

Any applicable shipping fees and taxes will be displayed during checkout before the purchase is completed.

You agree to provide accurate payment and billing information and confirm that you are authorized to use the selected payment method.


SECTION 5 – SHIPPING AND DELIVERY

Orders are processed and delivered according to our Shipping Policy.

Delivery dates and transit times are estimates and may be affected by carrier operations, weather conditions, peak shopping periods, address issues, or other circumstances outside our reasonable control.

Customers are responsible for providing accurate and complete shipping information.

For complete information, please review our Shipping Policy.


SECTION 6 – RETURNS AND REFUNDS

Eligible returns and refunds are governed by our Return & Refund Policy.

Customers must contact us before returning an item and follow the return instructions provided by our customer service team.

Items returned without prior authorization or outside the conditions stated in our Return & Refund Policy may not be accepted.


SECTION 7 – PRODUCT USE

You are responsible for using our cleaning tools appropriately and according to any product instructions provided.

Before using cleaning brushes on delicate, coated, painted, polished, or unfamiliar surfaces, we recommend testing the product on a small, hidden area first.

LETSCLEANIT is not responsible for damage caused by misuse, improper handling, unsuitable surfaces, or failure to follow product instructions.


SECTION 8 – INTELLECTUAL PROPERTY

Unless otherwise stated, all content available on letscleanit.uk, including text, graphics, logos, product images, website designs, layouts, and other original materials, is owned by or licensed to Let’s Clean It and protected by applicable intellectual property laws.

You may use the website for personal, non-commercial shopping purposes.

Without prior written permission, you may not reproduce, distribute, modify, republish, sell, or commercially exploit protected website content.

The LETSCLEANIT name, logo, and branding may not be used without authorization.


SECTION 9 – THIRD-PARTY SERVICES AND LINKS

Our website may use or link to third-party services, including payment providers, shipping carriers, analytics providers, and other service providers.

We are not responsible for third-party websites, content, privacy practices, or services.

Your interactions with third-party services may be subject to their own terms and policies.


SECTION 10 – PRIVACY

Our collection and use of personal information are governed by our Privacy Policy.

By using our website, you acknowledge that information necessary to process purchases, payments, deliveries, customer service requests, and website operations may be processed by service providers acting on our behalf.

Please review our Privacy Policy for additional information.


SECTION 11 – CUSTOMER FEEDBACK AND SUBMISSIONS

If you voluntarily submit reviews, comments, suggestions, photographs, or other feedback, you confirm that you have the right to provide such content.

Your submissions must not:

  • Violate intellectual property rights;
  • Contain unlawful or misleading content;
  • Include harmful software or code;
  • Misrepresent your identity or experience.

Where permitted by law, you grant LETSCLEANIT permission to use submitted feedback for business and promotional purposes.


SECTION 12 – ERRORS AND INACCURACIES

Occasionally, information on our website may contain errors, inaccuracies, or omissions relating to products, prices, availability, promotions, or shipping information.

We reserve the right to correct errors and update information when necessary.


SECTION 13 – PROHIBITED USES

You may not use our website:

  • For unlawful or fraudulent purposes;
  • To violate applicable laws;
  • To infringe intellectual property rights;
  • To provide false information;
  • To transmit viruses or harmful code;
  • To interfere with website security;
  • To impersonate another person or entity;
  • To collect personal information without authorization;
  • To send spam or unauthorized communications.

SECTION 14 – DISCLAIMER OF WARRANTIES

To the fullest extent permitted by applicable law, the website and its content are provided on an “as is” and “as available” basis.

We do not guarantee that the website will always be uninterrupted, error-free, or available at all times.


SECTION 15 – LIMITATION OF LIABILITY

To the fullest extent permitted by law, LETSCLEANIT and Let’s Clean It will not be liable for indirect, incidental, special, or consequential damages arising from the use of our website or products where such liability may legally be limited.


SECTION 16 – TERMINATION

We may restrict or terminate access to our website where reasonably necessary, including violations of these Terms, unlawful activity, or interference with website operations.


SECTION 17 – CHANGES TO THESE TERMS

We may update these Terms from time to time to reflect changes in our services, business practices, or legal requirements.

The updated version will be posted on this page with the revised date.


SECTION 18 – CONTACT INFORMATION

LETSCLEANIT
Let’s Clean It

Email: [email protected]
Phone: +44 7384 190679

Business Address:
Southampton, Hampshire
United Kingdom

Customer Service Hours:
Monday–Friday, 9:00 AM–6:00 PM EST